I have experience in both application support and graphic design, with a strong background in troubleshooting, problem-solving, and working with cross-functional teams. In my current role, I support Azure-hosted applications, investigate and resolve incidents, and help ensure business-critical systems run smoothly. I am used to working in a fast-paced environment, handling multiple priorities, and providing timely support to clients and stakeholders.
Before moving into IT, I worked as a Graphic Designer in the publishing industry, where I created book covers, marketing materials, and print-ready layouts. This experience helped me develop strong attention to detail, creativity, and collaboration skills. My diverse background allows me to adapt quickly, communicate effectively with different teams, and approach challenges with both technical and creative thinking.
