Results-driven Property Manager with over four years of experience in leasing, tenant re-----------ions, property maintenance, and financial oversight. Skilled in residential property management, affordable housing programs (CHA, Section 8), and digital marketing to optimize property performance and tenant satisfaction.
Proficient in property management software, including AppFolio and other CRM tools, ensuring seamless lease management, rent collection, and reporting. Adept at market research, property listings, and online marketing strategies to maximize occupancy rates. Experienced in handling tenant disputes, lease renewals, move-in/move-out coordination, and compliance with local housing regu-----------ions.
Brings a strong background in customer service and financial management, with experience as a Fraud and Dispute Specialist at American Express and Capital One, demonstrating excellent problem-solving skills and attention to detail. Additionally skilled in digital marketing, video editing, and website management, providing an innovative approach to property marketing and tenant engagement.
A proactive, tech-savvy professional with a proven ability to streamline operations, maintain high occupancy rates, and drive profitability in property management. Seeking to leverage expertise in leasing, financial management, and digital marketing in a dynamic real estate or property management role.