I currently lead the internal marketing, selling, and delivery initiatives in a coaching company for B2B sales teams.
I worked in the Outsourcing Industry for two years as a Customer and Technical Support Representative. I answered phone calls and helped US clients diagnose and resolve technical hardware and software issues involving internet connectivity, computer, and phone service. I had to quickly learn new systems, tools, and processes regularly. This trained me to become a fast learner and to be great at multitasking. It taught me patience and gave me a deep understanding of what clients want and need.
I've been a Virtual Assistant and admin support specialist for over six years now and I'm doing a wide variety of tasks including project management, lead generation, internet and data research, social media management, email and calendar management, CRM management, and other B2B admin tasks.
