Dynamic and results-driven professional with over a decade of experience in technical support, customer service, and client success across diverse industries, including e-commerce, short-term rentals, and medical technology. Proven track record in onboarding, application screening, and implementation, ensuring seamless customer journeys from setup to success. Skilled in team leadership, training, and process optimization, I excel at building efficient systems and high-performing teams that drive customer satisfaction, retention, and operational excellence.
