I am a dedicated QA professional with a background in software testing, customer service, and nursing. I have experience in manual QA testing, product operations, data checking, and documentation, with skills in tools like PGAdmin, Adminer, Superset, Zendesk and Excel/Google Sheets. I also continue to strengthen my testing foundation through ISTQB-style practice.
My nursing and customer service experience help me communicate clearly, stay calm under pressure, and handle tasks with accuracy and empathy — making my QA work reliable and user-focused.
What I Offer:
- Manual QA testing (functional, regression, exploratory)
- Test case writing, documentation, and defect reporting
- Data checking and product operations support
- SQL and database review
- Strong communication, problem-solving, and customer-focused mindset
I bring a mix of technical skills, professionalism, and people-centered experience — ideal for QA Tester, Product Support, or CS roles that require precision and excellent communication.
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