WHY HIRE ME
I bring over 4 years of Amazon Marketplace Operations experience combined with hands-on experience in Shopify operations, product listing management, Amazon A+ Content coordination, and AI-assisted content creation.
My professional background includes Amazon Seller Central operations, seller escalations, Brand Registry investigations, marketplace compliance, catalog management, keyword research, competitor analysis, inventory monitoring, reporting workflows, and Shopify product management. I have experience working in structured, SLA-driven environments where accuracy, organization, documentation, and operational consistency are essential.
In addition to marketplace operations, I have developed portfolio-based projects focused on Amazon A+ Content, product listing images, Shopify storefront development, AI Prompt Engineering, Google Flow (Veo), AI Video Generation, and AI UGC commercial concepts to expand my e-commerce and creative capabilities.
I am detail-oriented, adaptable, and committed to helping businesses improve marketplace operations, product presentation, and overall e-commerce performance.
PROFILE SUMMARY
Hi, I'm Jaime Sañano Jr., an E-commerce Specialist with experience in Amazon Marketplace Operations, Shopify management, product listing optimization, catalog management, and AI-assisted content creation.
I have over 4 years of experience supporting Amazon Seller Central operations involving seller escalations, Brand Registry investigations, marketplace compliance, catalog management, root cause analysis, inventory monitoring, reporting support, and cross-functional collaboration within SLA-driven environments.
I also have hands-on experience with Shopify product management, product content management, keyword research using Helium 10, Amazon A+ Content coordination, and product listing optimization. Through portfolio projects, I have expanded my skills in Amazon A+ Content, product listing images, AI Prompt Engineering, Google Flow (Veo), AI Video Generation, and AI UGC commercial concepts for e-commerce brands.
Portfolio
Shopify Demo Store
-----------
Password: gaytwo
Amazon A+ Content, Listing Images & Shopify Design Portfolio
-----------
Portfolio showcasing Amazon listing image concepts, Amazon A+ Content layouts, Shopify storefront visuals, and e-commerce design samples created for portfolio and skill demonstration purposes.
Wisconsin Cheese Design Assessment
-----------
Design assessment demonstrating social media graphics, email marketing assets, website banner concepts, and brand-consistent marketing materials developed as a portfolio project.
AI Prompt Engineering & Creative Advertising Portfolio
-----------
Portfolio featuring AI Prompt Engineering, Google Flow (Veo) workflows, AI-generated advertising concepts, and AI-assisted commercial planning for portfolio demonstration.
I am committed to continuous learning and enjoy combining marketplace operations with creative e-commerce content to help businesses build organized, effective, and customer-focused online stores.
-------------------------------------------------------------------------------------------------------------------------------------------
OBJECTIVE
To obtain a long-term role supporting e-commerce businesses through Amazon Marketplace Operations, Shopify management, product listing management, catalog management, inventory monitoring, Amazon A+ Content coordination, reporting support, and operational coordination. I aim to provide reliable, detail-oriented, and process-driven support that helps businesses improve efficiency, maintain organized marketplace operations, and achieve sustainable growth.
--------------------------------------------------------------------------------------------------------------------------------
MISSION
My mission is to provide reliable, structured, and detail-oriented operational support that helps e-commerce businesses streamline workflows, maintain accurate product data, optimize marketplace operations, and improve overall business efficiency. Through Amazon Marketplace Operations, Shopify management, product listing optimization, catalog management, Amazon A+ Content support, and AI-assisted content creation, I strive to help businesses save time, maintain quality, and support long-term growth.
--------------------------------------------------------------------------------------------------------------------------------
GOAL
My goal is to continue growing as an E-commerce Specialist by expanding my expertise in Amazon Marketplace Operations, Shopify management, product listing optimization, catalog management, Amazon A+ Content, AI Prompt Engineering, Google Flow (Veo), AI-assisted content creation, and e-commerce operational workflows. I am committed to continuously learning new tools, improving my technical and creative skills, and becoming a reliable long-term partner for e-commerce businesses and online brands.
-----------------------------------------------------------------------------------------------------------------------------------------------KEY SKILLS
Amazon Marketplace Operations
Amazon Seller Central Support
Seller Escalation Management
Brand Registry Support
Marketplace Compliance
Catalog Management
Catalog Restrictions
Shipping Operations Support
Trouble Ticket Triage (Level 3)
Root Cause Analysis
Policy Compliance
SLA, Quality & AHT-Driven Operations
--------------------------------------------------------------------------------------------------------------------------------
E-commerce & Marketplace Operations
Marketplace Operations
Shopify Store Management
Shopify Product Management
Product Listing Management
Product Content Management
Product Listing Optimization
Amazon A+ Content Coordination
Product Listing Images
Inventory Monitoring
Buy Box Monitoring
Product Rank Monitoring
--------------------------------------------------------------------------------------------------------------------------------
Keyword & Marketplace Research
Keyword Research
Helium 10
Backend Search Term Optimization
Competitor Analysis
Product Research
Online Arbitrage Research
--------------------------------------------------------------------------------------------------------------------------------
AI & Creative Support
AI Prompt Engineering
Google Flow (Veo)
AI Video Generation
AI UGC Commercial Creation
Amazon A+ Content
Product Listing Images
Canva
Photopea
Adobe Premiere Pro
CapCut
ChatGPT
Claude
AI-Assisted Content Creation
--------------------------------------------------------------------------------------------------------------------------------
Reporting & Productivity
Microsoft Excel
Power BI
SharePoint
Asana
Documentation
Workflow Coordination
Report Data Support
-------------------------------------------------------------------------------------------------------------------------------
AMAZON SPS T4 – TROUBLE TICKET TRIAGE TEAM
I previously worked in-house at Amazon as a Seller Support Associate Level 3 within the Trouble Ticket Triage team, supporting complex marketplace escalations involving Catalog, Brand Registry, Shipping Operations, Marketplace Compliance, and Account Health-related concerns. My role required analytical thinking, root cause analysis, documentation, and collaboration with cross-functional teams while maintaining strict SLA, Quality, and operational standards.
Key Responsibilities
Seller Central Support Operations
Seller Escalation Management
Brand Registry Investigations
Marketplace Compliance
Catalog Restrictions
Shipping Operations Support
Root Cause Analysis
Trouble Ticket Triage (Level 3)
Documentation & Workflow Compliance
SLA, Quality & AHT-Driven Operations
Performance Highlights
Maintained strong Quality and SLA performance.
Worked effectively in high-volume operational environments.
Supported structured, process-driven marketplace investigations and escalation workflows.
-------------------------------------------------------------------------------------------------------------------------
AMAZON VA & E-COMMERCE ANALYST EXPERIENCE
I have experience supporting Amazon marketplace and e-commerce operations across Amazon, Shopify, and Walmart. My responsibilities included listing monitoring, keyword research, catalog support, inventory monitoring, product content updates, and marketplace analysis. I also coordinated Amazon A+ Content and product listing image requests while supporting structured marketplace workflows.
Experience Includes
Product Listing Monitoring
Suppressed ASIN Monitoring
Buy Box Monitoring
Product Rank Monitoring
Keyword Research using Helium 10
Competitor Analysis
Backend Search Term Optimization
Shopify Product Page Support
Product Content Updates
Amazon A+ Content Coordination
Product Listing Image Coordination
Sponsored Products Eligibility Checks
Inventory Monitoring
Performance Reporting (Excel & Power BI)
-------------------------------------------------------------------------------------------------------------------------------------
SHOPIFY VIRTUAL ASSISTANT EXPERIENCE
I have experience supporting Shopify stores through product management, catalog organization, and storefront maintenance. My work included product uploads, product content updates, keyword research, store organization, inventory monitoring, supplier coordination, and promotional support while maintaining organized e-commerce workflows.
Experience Includes
Shopify Product Management
Product Listing Management
Product Content Management
Product Page Optimization
Keyword Research
Storefront Organization
Inventory Monitoring
Supplier Coordination
Store Maintenance
Shopify Analytics Support
--------------------------------------------------------------------------------------------------------------------------------
STORE MANAGER – ONLINE E-COMMERCE OPERATIONS
I managed the daily operations of a Facebook-based e-commerce business specializing in gaming products, accessories, and digital products. My responsibilities included product sourcing, product listings, customer support, order processing, fulfillment coordination, logistics monitoring, promotional activities, and day-to-day operational management. This experience strengthened my understanding of e-commerce workflows, logistics coordination, inventory management, and customer-focused operations.
Experience Includes
Product Sourcing
Product Listing Management
Customer Support
Order Processing
Fulfillment Coordination
Amazon US-to-Philippines Logistics
Shipment Monitoring
Promotional Support
Daily Store Operations
--------------------------------------------------------------------------------------------------------------------------------
WHY WORK WITH ME
I value reliability, accuracy, and long-term professional collaboration. My experience in Amazon Marketplace Operations has strengthened my analytical thinking, attention to detail, and ability to work within structured, SLA-driven environments.
I am comfortable learning new systems, following SOPs, and supporting businesses through organized marketplace operations, Shopify management, catalog management, product listing optimization, Amazon A+ Content coordination, and AI-assisted content creation. My goal is to provide dependable support that helps businesses operate efficiently and grow with confidence.
--------------------------------------------------------------------------------------------------------------------------------
AVAILABILITY & WORK STYLE
Open to Full-Time, Part-Time, and Long-Term Opportunities
Remote Work Ready
Able to Work Independently or with Teams
Strong SOP & Process Compliance
Detail-Oriented and Organized
Adaptable and Quick to Learn New Systems
Experienced in High-Volume Operational Environments
Available to Start Immediately
