Operations & Admin Support VA l Data Entry Specialist l Quality Assurance Specialist

HEY! YOUR NEXT VIRTUAL ASSISTANT!

I am a Virtual Assistant with experience in Customer Support, Quality Assurance, and Administrative Support in an AI company. I also have a professional background in a supervisory role within Insurance, Sales, Customer Support, Backend Operations, and Administrative Support.

Core Skills & Expertise:
• AI Customer Support (Email, Chat, Ticket Handling)
• Administrative, Back-Office & Operations Support
• Quality Assurance (AI & Human Ticket Review)
• Data Entry, Documentation & Reporting
• Insurance Operations (Policies, Claims, Renewals, Amendments & Certificates of Insurance)
• Sales, Sales Support & Account Management
• Client Support & Client Management
• Inbox and Email Management
• Excel, Google Sheets, Google Workspace
• Billing Support & Process Compliance
• Transaction Verification & Bank Reconciliation Support

I don’t just “assist” - I help keep systems organized, accurate, and running smoothly.

If you need someone who can handle operations with discipline, structure, and attention to detail, let’s connect!