A meticulous professional with extensive experience in technical troubleshooting, workforce scheduling, and IT support. Proficient in diagnosing and resolving technical issues and providing exceptional customer service. Well-versed in validating transactions, ensuring data integrity, and driving sales of technology products. Skilled in scheduling and real-time workforce management to meet service levels and operational efficiency. Adept at utilizing management software, data analysis tools, and business intelligence platforms for strategic decision-making. Exceptional collaborator with a proven track record of working effectively with cross-functional teams to achieve business objectives and enhance service delivery.
