I have been in the Business Process Outsourcing sector since 2015 and have served as CSR for 8+ years, 3 years in sales, and 3 years of VA role, both inside and outside
Onlinejobs.ph. I was part of several Customer Service and Retention campaigns. I literally rose from the ranks, as I had started as an agent to Resolution SME.
I am well-versed in the English language and a workhorse in terms of customer satisfaction, leadership, and discipline. I am also self-reliant, very keen on details, a great team player, and can easily find ways to motivate myself and my co-workers.
Academically speaking, I was a graduate of the Bachelor of Science in Hotel and Restaurant Management at Systems Plus College Foundation.
