Overwhelmed by the backend of your scaling eCommerce brand? You need someone who doesn't just complete tasks but owns the operations, thinks ahead, and keeps everything running so you can focus on growth. That's what I do best.
I'm an Ecom Operations Manager and EA with 5+ years running the full backend of scaling ecom brands from DTC and dropshipping to subscription models.
eCommerce Operations is my core focus:
- Operations & Systems: I build SOPs from scratch, set up Notion and ClickUp systems, run daily P&L reporting, manage EOD/EOW team reporting, and track KPIs across the business so nothing falls through the cracks and the founder is never the bottleneck.
- Supply Chain & Inventory: I handle manufacturer and supplier communication, factory research, 3PL and logistics coordination, stock monitoring, and shipment arrangement - end to end.
- CEO & Executive Support: I manage calendars, inboxes, and communications, serve as gatekeeper, handle hiring and contracts, process team payments, write daily executive summaries, and coordinate onboarding across teams of 10+.
- Finance & Admin: I handle cash accounting, invoice categorization, bank reconciliation, Shopify payout verification, and monthly overhead tracking across tools, team, and agencies.
- Funnel Building: I build advertorial and listicle landing pages on Funnelish and GemPages, from competitor research to full page build. Funnels I've worked on carried $134K+ in ad spend at 2.10x ROAS.
- Hiring & Team Support: I research and source talent, post job ads on
OnlineJobs.ph and Upwork, and present top candidates, saving founders time while ensuring quality hires.
Additional strengths in outreach & lead generation:
- Cold Outreach Systems: I build end-to-end outreach systems using Instantly, including SPF/DKIM/DMARC setup for perfect
email deliverability, lead database building, and full SOP documentation.
- CRM & Lead Gen Tools: Skilled in LinkedIn Sales Navigator, ZoomInfo, HubSpot, and Salesforce for contact list management and outreach support.
What sets me apart:
I take ownership, think proactively, and bring structure to fast-moving environments. I make it a priority to understand your vision, business goals, and working style so I can align my work accordingly and keep everything running smoothly behind the scenes. Whether it's building systems from scratch, removing bottlenecks, or keeping the team accountable, I operate with clarity, care, and a founder's mindset. By the end of 3 months working together, your operations will be fully documented and running so the business no longer depends on you being in the day-to-day. If you're looking for a reliable partner who's invested in your success, I'd love to connect.
