Over 4 years managing short-term and long-term disability claims for Canada Life, Canada’s largest insurance provider, with a proven track record in efficient claim setup, proactive client outreach, and seamless coordination with internal teams and third-party partners. Skilled in navigating complex processes, ensuring compliance with policies, and delivering empathetic, solution-focused support to claimants. Currently upskilling in Salesforce CRM, data management, and AI
enabled systems to support a pivot into data-focused operation roles. Committed
to continuous learning and cross-functional collaboration
