Tess is a versatile professional with over 15 years of experience in virtual assistance, customer support, digital marketing, and online business operations. With a Bachelor’s degree in Computer Science, she combines strong technical knowledge with hands-on experience in administrative support, client communication, and digital platforms.
Over the years, Tess has developed expertise in customer support, forum administration, social media management, content moderation, email marketing, and workflow coordination. Her background working with various online tools and systems has strengthened her problem-solving abilities, adaptability, and understanding of digital business environments.
In addition to her operational and marketing experience, Tess is actively expanding her skills in web development and modern web technologies. She has experience working with platforms such as WordPress and Shopify and is continuously building her knowledge in front-end development, responsive web design, and web-based tools.
Tess is proficient in platforms and applications including WordPress, Shopify, Amazon Seller Central, Slack, Google Workspace, Canva, QuickBooks, Hootsuite, Asana, Harvest, and Microsoft Office. She is highly adaptable, tech-savvy, and quick to learn new systems and technologies.
Known for her attention to detail, proactive communication, and results-driven mindset, Tess is passionate about helping businesses improve efficiency, enhance customer experiences, and strengthen their online presence while continuing her transition into technology-focused and web development roles.
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