Operations & Executive Assistant — 8 Years of Experience in High-Volume Support, CRM & AI Tools

I help senior leadership streamline chaotic workflows, clean up complex databases, and manage omnichannel support channels to unlock the freedom required for high-level business growth. My eight-year background in high-stakes operations means I bring seasoned logistics management and advanced digital toolkit efficiency to your team, ensuring your time is always protected.

What I bring to your business:

• Executive Support: Expert calendar management, meeting coordination, and high-level correspondence.
• Operations & Logistics: Managing merchant/vendor relations, supply chain tracking, and back-office workflows to eliminate friction.
• Growth & Sales: High-conversion appointment setting, lead qualification, and pipeline management.
• AI-Powered Creative Strategy: Leveraging AI workflows (Gemini, ChatGPT, Claude, Grok) for strategic content planning and scripting, paired with professional-grade production in Canva and CapCut to deliver high-retention media assets at scale.
• Customer Excellence: Protecting lifetime value through proactive churn mitigation, escalation management, and elite support standards.

My Tech Stack:

• CRM & Sales: Salesforce, Zoho CRM, Calendly, RingCentral.
• Admin & Data: Google Workspace, Excel/Sheets, iCare.
• Team Collaboration: Slack, Microsoft Teams, Zoom.
• Creative & AI: Canva, CapCut, Gemini, Nanobanana, ChatGPT, Claude, Grok.

Ready to scale without the operational chaos?
Let’s connect. Send me a message or reach out at ----------- to see how we can streamline your operations today!