I am a Customer Support and Operations professional with over 13 years of experience in banking, telecommunications and travel, including more than 7 years with JPMorgan Chase.
I specialize in customer support, email and ticket handling, account and transaction support, escalations, problem-solving, CRM documentation, and delivering excellent customer experiences. I am comfortable working independently in a remote environment and can quickly learn new tools, systems, and processes.
I am reliable, detail-oriented, adaptable, and committed to providing accurate and high-quality support. I am currently seeking a long-term remote opportunity in Customer Support, Customer Experience, Email/Chat Support, Account Support, or Operations.
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