I'm an experienced professional freelancer and an entrepreneur. I'm also a tech and car enthusiast, a cancer survivor, a seasoned traveler and a gamer at heart, but a veteran freelance outsource professional by profession. With more than 18 years of experience providing phone, email, chat, admin, technical support, operations management, leadership and development for clients across the United States, Canada and Australia for businesses of all sizes.
I’ve had considerable experience in providing top quality support for various issues related to setting up internet connections, anti malware software, emails, general hardware and software, software as a service (SAAS) and even setting up and modifying computers both for work and e-sports and much more. I am efficient in implementing upgrades of both hardware and software.
As a former Team Leader and Operations Manager, I've also been instrumental in recruiting, setting up and developing support processes for fast-growing teams.
As a Recruitment and Operations Development Manager, I am key to my client's success by getting the right people who best fit for our company's needs. In addition, I also played a key role in laying down the foundations and processes that launched our company on a path to success.
