I am a RELIABLE and HARDWORKING individual who has over 9 years of experience giving professional, efficient and high-quality service to tens of thousands of customers in the US. I can provide e-mail, ticket and phone support and will do everything. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I meet deadlines and don't make promises I can't keep. I am a team player but can work independently if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with.
Verified
