I'm a Medical Virtual Assistant with 4+ years of hands-on experience supporting US-based healthcare practices — including psychiatric, fertility, and physical therapy clinics. I specialize in prior authorization management, HIPAA-compliant patient intake, insurance eligibility verification, and day-to-day medical administrative operations.
In my most recent role at a US psychiatric practice, I handled 20+ patient calls per day and processed prior authorizations weekly — coordinating approvals with pharmacies same-day, and working directly with providers to manage denials and appeals. Before that, I processed 12+ prior authorizations daily for a US fertility practice, supporting a team of 100+ clinical staff across multiple locations using NextGen EHR.
I'm experienced in a wide range of EHR/EMR platforms (NextGen, SimplePractice, TheraOffice, eClinicalWorks), prior auth tools (Cover-----------ds, MDToolbox), and communication platforms (RingCentral, Doximity, Citrix). I take pride in same-day responsiveness, clean documentation, and keeping clinical workflows moving without disruption.
If you're a healthcare provider or clinic looking for a reliable, experienced Medical VA who already knows your world — I'm ready to get started.
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