Reliable remote professional with 6+ years of experience in customer service, team leadership, administrative support, and operations coordination.
Currently working as an Helpdesk Support Team Leader handling customer support, escalations, KPI monitoring, reporting, workflow improvements, and team guidance.
Previous experience includes customer service, scheduling, email support, documentation, quotations, and daily admin tasks.
I also use AI tools such as ChatGPT and Google AI Studio for productivity, content creation, trackers, dashboards, and process improvements.
English is not my strongest skill, but I communicate clearly, learn fast, and consistently deliver quality work on time.
Dependable, proactive, detail-oriented, and ready for long-term remote work.
Verified
