In my work journey, as I started I've had the chance to explore roles and expand my skills at while seeking growth opportunities. I've gained experience as a CSR in which I worked with billing and troubleshooting customer’s devices that have enhanced my listening and problem solving skills. I have been a Quality Assurance Analyst, and currently Quality Assurance Supervisor where I ensure the accuracy and organisation of important information through the use of MS Tools(excel, word, outlook, and ppt). I'm excited to continue developing and contribute to a forward thinking team as I take the step in my career journey.