I have 2 years of experience in the call center industry, where I have developed strong communication, customer service, and problem-solving skills. During this time, I have learned to manage customer inquiries, handle complex issues, and sales, and contribute to overall customer satisfaction, which helped build a solid foundation in service-oriented roles.
I also bring 5 years of experience as a virtual assistant/administrator in a real estate company. I am responsible for supporting operations, managing schedules and bookings, coordinating transactions, and assisting applicants with property listings. This sharpened my organizational and multitasking skills while offering exposure to the real estate sector's client interaction processes.
I aim to expand my business management, sales, and marketing knowledge while seeking to grow professionally and expand my horizons with a company offering a quality product or service.