E-Commerce VA | eBay Dropshipping | Order Processing | Customer Support | General VA

I am a reliable and detail-oriented Virtual Assistant with nearly 3 years of hands-on experience supporting eBay dropshipping operations, mainly in order processing, order fulfillment, shipment tracking, data entry, and supplier coordination.

My main responsibilities included manually placing customer orders through Amazon and Home Depot, recording buyer and order information in Google Sheets, monitoring shipments, updating tracking details, and keeping order records organized and accurate.

I also have experience handling supplier-side concerns such as order cancellations, delayed deliveries, returns, refunds, and other fulfillment issues. I have provided buyers with basic order and tracking updates and assisted with simple return or refund concerns when needed.

My strongest areas include E-Commerce Order Processing, Order Management, Order Fulfillment, Shipment Tracking, Data Entry, Google Sheets Management, Supplier Coordination, Tracking Updates, Returns and Refunds, and General Virtual Assistant support.

I am familiar with Yaballe and the general eBay dropshipping workflow, as well as product listing and product research processes.

I am comfortable using Google Sheets, Amazon, Home Depot, Canva, Adobe Photoshop, ChatGPT, Gemini AI, and Yaballe.

Aside from e-commerce support, I can also assist with general VA tasks involving spreadsheets, data organization, online research, documentation, basic administrative support, and basic graphic design.

I am organized, dependable, adaptable, and comfortable working independently. I pay close attention to details, especially when handling customer addresses, order numbers, tracking information, spreadsheets, returns, and refunds.

I am also willing to learn new tools, systems, SOPs, and workflows based on the needs of the business.

I am available for part-time remote work from 7:00 PM to 12:00 midnight Philippine Time.
If you are looking for a dependable E-Commerce or General Virtual Assistant who can help keep your orders, data, and daily online tasks organized, I would be glad to support your business.