I have worked as a customer service agent in-----------, took in calls for Virgin Mobile USA and Boost Mobile USA simultaneously. Helping customers with their concerns such as:• account top-ups• basic troubleshooting• phone replacements• account creation/activation• number porting
I moved on to working as a sales representative for the leading satellite TV service provider in the US from-----------. Back then I was also studying Psychology in college. I learned how to effectively manage my time between working, school, and my personal life, which helped me become the Top 1 sales representative in December of 2016, not only selling their main product, but also pitching for add-on services such as their internet services, phone line services, Sling TV and their top of the line DVR boxes.
In 2017, I had to quit my full-time job to focus more on my studies. I still looked for a part-time job to support myself and pay my tuition, so I became a free-contractor ESL tutor.
After graduation, I landed a job as an Associate, Client services at IQVIA Philippines from-----------.
IQVIA is a world leader in using data, technology, advanced analytics and human expertise to help customers drive healthcare - and human health - forward. I worked on tasks such as:
• Answers email and phone inquiries regarding educationalprograms, compliance and client policies fromsales/medical specialists.• Plans meetings which include booking reservations, menu planning and arranging audio/visual equipment whileadhering to compliance guidelines, client policies, andPPSA.
I also worked as arecruitment coordinator. I worked hand in hand with consultants in the UK in communicating with the candidates, gathering all requirements of nurses and healthcare assistants, verify them, so they can qualify for a job in NHS.
