Hello! I’m a dedicated Virtual Assistant and Customer Support Specialist with experience in healthcare, financial services, recruitment, and e-commerce support.
I have worked with clients assisting customers with healthcare services and retirement 401(k) accounts, providing clear guidance, resolving account concerns, and ensuring excellent customer experience. I’m experienced in handling high-volume customer inquiries, troubleshooting issues, and providing professional support through chat, email, and social media platforms.
In the Human Resources industry, I worked as a Recruitment Consultant, managing the full recruitment cycle including candidate sourcing, screening, interview coordination, and maintaining candidate pipelines using Zoho Recruit.
I also support e-commerce businesses by assisting customers with orders, product inquiries, and order tracking using Shopify. I have experience responding to customers through social media channels such as Instagram and Meta Business Suite.
What I can help you with:
• Customer support (chat, email, and social media)
• Healthcare and financial service support
• 401(k) account assistance
• Shopify order management and customer inquiries
• Recruitment and candidate sourcing
• Applicant tracking and pipeline management using Zoho Recruit
• Social media customer support
• Data entry and administrative support
If you're looking for someone reliable who can provide excellent customer support and help manage recruitment or e-commerce tasks, I would love to support your team.
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