Dynamic and detail-oriented professional with extensive experience in project management, client communication, and cross-functional coordination across publishing, logistics, business development, and short-term rental operations. Proven background as a Guest Specialist and Property Manager, handling guest relations, resolving escalations, coordinating cleaning and maintenance, and ensuring seamless day-to-day operations.
Skilled in leading end-to-end project lifecycles, optimizing workflows, and delivering high-quality results on time. Adept at resolving complex operational issues through data analysis, investigation, and collaboration with diverse teams. Strong track record in building client and guest relationships, managing high-priority concerns, and improving processes to support business growth.
Recognized for adaptability, problem-solving, and a commitment to delivering exceptional service in fast-paced environments.
