I am a dedicated and adaptable professional with a Bachelor’s Degree in Business Administration and a strong background in technical support and e-commerce operations. My mission is to help busy professionals succeed by taking the stress out of their daily operations through organized administrative support and proactive problem-solving.
With extensive experience at Transcom and
247.ai, I am an expert at navigating complex technical issues and providing clear, step-by-step solutions via phone,
email, and chat. Recently, I have expanded my expertise with training in Shopify Management and Lead Generation, allowing me to offer end-to-end support for growing online businesses.
Core Skills & Expertise
• E-commerce Management: Trained in Shopify, Shopee, and Lazada: handling product listings, inventory tracking, and order fulfillments.
• Technical Support: Proven track record in troubleshooting software, hardware, and network connectivity issues.
• Appointment Setting: Experienced in converting warm leads into scheduled opportunities and managing team calendars.
• Administrative Support: Proficient in
email management, data entry, and project coordination using tools like Trello and Hubstaff.
• Lead Generation: Skilled in researching potential customers and qualifying leads to ensure high conversion rates.
