CORE SKILLS:
• Customer Service
• Client Account Handling
• Email Management
• Data Entry and Encoding
• Order Processing
• Transcription
• Have knowledge in using Zendesk, Salesforce, and JIRA platform
KEY QUALITIES
• Have good communication and interpersonal skills
• Can demonstrable analytical, organizing, and leadership skills
• Good in research, detail-oriented, and excellent problem solver
• Able to work efficiently in a team; can work well with different kinds of people
• Personable, outgoing, and resilient
• Proactive and willing to learn and explore new things
KEY EXPERIENCE
I have more than 8 years of experience in customer service and client handling working in the Business Process Outsourcing industry.
