Professional Summary
Detail-oriented and highly motivated Virtual Assistant with over 5 years of experience supporting Amazon and Walmart e-commerce operations, product research, customer service, and administrative tasks. Proven ability to streamline workflows, manage inventory, and enhance store performance. Technically adept with tools like Keepa, JungleScout, SellerAmp, and Amazon Seller Central. Self-starter with strong problem-solving skills and a passion for delivering quality results.
Work History
*EbyFun Inc. - Amazon Virtual Assistant 08/-----------/2024
- Conducted product research using Keepa and JungleScout tools.
- Managed the end-to-end process of product listing creation and inventory uploads on Amazon Seller Central.
- Created and monitored FBA shipment plans, ensuring accuracy and warehouse delivery.
- Handled customer messages and returns, resolving issues with a high customer satisfaction rate.
- Handled both FBA and FBM orders efficiently.
- Resolved stranded and suppressed inventory issues in Amazon Seller Central by identifying listing errors, missing attributes, and pricing inconsistencies.
- Generated sales performance reports to support decision-making.
*Sunstone Digital Tech - Admin Virtual Assistant 01/-----------/2024
- Performed administrative duties, including data research and task organization.
- Supported team operations by ensuring timely delivery of reports and updates.
*Every Inch of Beauty Inc. - Amazon Arbitrage Product Sourcer 09/-----------/2024
- Performed in-depth online sourcing using tools like Keepa, SellerAmp, and manual methods to identify profitable retail arbitrage deals.
- Analyzed market competition and trends to identify winning products.
- Evaluated suppliers and assessed product viability and profitability.
*RJ & Co. - Product Researcher & Lister (Amazon & Walmart) 06/-----------/2022
- Researched trending and profitable products for clients on Amazon and Walmart.
- Created compelling product listings to improve store visibility and ratings.
*Acadsoc Inc. - ESL Teacher 01/-----------/2019
- Taught English online to Chinese students of various ages and skill levels.
- Prepared lesson plans and tracked student progress.
*Freelance QA Tester (Mobile Apps) 05/-----------/2019
- Conducted tests on mobile applications to identify bugs and usability issues.
- Provided detailed reports and collaborated with development teams.
*Tanchan Corporate Group - Office Staff 02/-----------/2018
- Handled administrative tasks including data entry, filing, and record keeping.
- Assisted in processing business documents and maintaining employee records.
*Payvenue Corporation - Android Developer Intern 06/-----------/2016
- Participated in the development and debugging of Android applications.
- Worked with external APIs and improved app performance.
*Jinisys Software Inc. - Software QA Tester Intern 11/-----------/2016
- Tested mobile applications, documented bugs, and assisted in design processes.
