Medical Virtual Assistant | Patient Care Coordinator | Authorization Specialist

Committed and focus virtual assistant with over 8 years of experience in admin role and client
support helping clients and medical professionals with their administrative and back-office tasks to
improve workflow and ease heavy workload.

Here’s how I support healthcare teams:

• Verify insurance coverage and eligibility for patients
• Submit and track prior authorizations
• Review and document deductibles, out-of-pocket maximums, co-insurance, and policy limitations
• Assist with claims follow-up and communicate with various insurance.
• Maintain accurate records while following HIPAA guidelines
• Communicate clearly with providers, administrative staff, and patients
• Inbound calls for general questions, appointment scheduling and billing concerns
• Follow-up patient prior to their appointment
• Intake Coordinator - create and update patient demographics
• Fax and email management, making sure all faxes and emails are managed and cleared.

I’ve supported teams in remote environments across multiple time zones and am recognized for being dependable, detail-focused, and easy to collaborate with.

I’m currently exploring new opportunities as a Medical Insurance Verification Specialist and am open to working with healthcare organizations, direct clients, or staffing agencies.

If your team needs reliable insurance verification support to improve workflow, enhance patient transparency and HIPAA Certified, I’d be happy to connect.