Audit & Compliance:
Meticulously audit freight documentation (PODs, Carrier Invoices, Rate Confirmations, and NOAs) for accuracy against Salesforce records, including PO numbers, locations, and cargo specs.
Dispute Resolution:
Manage the end-to-end rejection and correction process; collaborate with factoring companies and carriers to secure revised invoices and missing documentation.
Financial Operations:
Facilitate timely payments by managing carrier/factoring company setups in Salesforce, including ACH/Check configuration and processing through TriumphPay, Veem, and Freightro.
Stakeholder Communication:
Serve as a primary point of contact for payment verifications, past-due inquiries, and complex dispute escalations involving sales reps and brokers.
Vendor Relations:
Lead communication with factoring firms and carriers to resolve past-due invoices and documentation errors
System Integration:
Streamline approval workflows by submitting verified documentation to third-party platforms like IntelliTrans and Cass.
Truckload Representative/ Contractor/Operations Support for a US logistics company
-I am in charge of creating shipments on a TMS, getting BoL and sending Ratecon to customers, tracking shipments by asking ETAs (pickup and delivery) via email, updating to dispatched-delivered on the TMS, setting up carrier with their carrier pack and insurance,requesting PODs and COIs, asking PRO#s from carriers and putting it on the system.
>Paralegal-ADA cases>Accounting and Billing Specialist-for a US Trucking company as Accounting and Billing Specialist with DataEntry tasks, too.
>Marketing, Lead Generation Specialist-from May 2019 to October 2019-I worked for an American lawyer. I went over legal documents in search of possible clients who would like to avail of my boss’s legal services.
>Online English Teacher to Chinese Students, kids and mostly adults,from February 2018 to May 2019