I pride myself in my work ethic: dedicated, committed, and responsible. I am also a very organized employee, who pays close attention to detail, a quick-learner, performs tasks efficiently and precisely. I consider myself personable and a leader able to function in groups or independently.
I am confident that I am proficient in English, both in speaking and in writing. I started my career in the outsourcing industry and was able to efficiently handle Technical Support, Customer Service, and Sales to US-based clients of AT&T, Dish Network, Direct TV (Sales), and Earthlink accounts. I took both inbound and outbound calls. The roles required me to communicate in English, type fast, troubleshoot/address client's concerns, multi-task, and sell/upsell.
I scored C1 in the Berlitz English Proficiency exam when my outsourcing firm asked me to take it last 2010. I was told that it was a very high score.
* Amazon/ eBay/ Etsy Expert
*Got a proper training/workshop on Amazon KDP -Research, Creating Cover, Interiors, Keywords, and Resources/ Uploading in bulk in KDP
* Lowcontentpublishing; Bookbolt; Tangent.rocks; Publishinggaltitude; KDspy; PublisherRocket
* BigCommerce Expert
* WordPress Expert
* Gorgias Customer Service
* Market researcher/ marketing assistant
* Information technologist
* Expert on Microsoft Office software: Excel, Word, PowerPoint
* Email Marketing skills (Yahoo, Gmail, Constant Contact, SendBlaster, MailChimp)
* Data Entry, Admin work, and Research
* SEO skills (blogging, blog submissions, back links, product reviews, proofreading, PPC, Optimization tools)
* Adobe Photoshop skills, as well as Gimp, Jing, Roboform
* Adept at using Social Media Networking sites (Facebook, LinkedIn, Twitter, Tumblr, Pinterest, Instagram)
* Knowledgeable about Google Docs, Dropbox, -----------
* Experienced on Trading (buy and sell) and processing orders in multiple time frames using Forex Signals and eToro applications, MT4
* Proficient in oral and written English
* Basic knowledge of Macintosh
* Computer technical skills
* Transcription
* Strong interpersonal communication skills
* Superior comprehension skills
* Nursing Skills
* Customer service skills
* Able to handle multiple assignments under high pressure and consistently meet tight deadlines