Virtual Assistant | Data Entry | Customer Service | Medical VA (Self-Studied) | Former RN

Former Registered Nurse with 7+ years of remote VA, administrative, and customer service experience. Open to Virtual Assistant, Data Entry, Customer Service, and Medical VA roles. Most recently managed customer service across Shopee, Lazada, and TikTok Shop, handled KPI reporting, records management, and team training. Self-studied HIPAA/HITECH compliance, US healthcare/insurance systems, medical terminology, EMR/EHR familiarity, and medical billing basics for Medical VA readiness. Holds Freelance Academy certifications in General VA, Social Media Marketing VA, and Real Estate VA. Reliable, detail-oriented, available for immediate start.