Do you need help in perfecting your customer service and client relations? Do you need help in looking and sounding professional in written and verbal communications? Do you need help developing a product or service's process?
I have been in the customer service industry for over over 10 years and 6 years of it was for managing and training front-liners, teams, managers and departments and even back-office from how they present themselves to clients to how they should execute tasks.
I have a deep passion for helping people which was triggered, developed and mastered by my career map :
1. Customer Service - Developed my empathy and genuine curiosity to understand what is needed and find the perfect solution.
2. Escalations Manager - Equipped me to handle even problems deemed hopeless.
3. Communications Coach - This paved my path in understanding key components un effective communication.
4. English Tutor - Harnesses my skill in identifying problem areas in one's use of language.
5. Relationship, Life, Career Coach - Made me master bringing out the deep feelings of a person and helping them understand it and express it both verbally and in writing.
If you also feel that I am a good fit for the role, I will be honored to talk to you more about how we can help each other to help others.
