I'm an E-Commerce Operations Manager with 10 years of hands-on experience running my own online stores across Shopee, Lazada, and TikTok Shop. I built and managed three DTI-registered businesses from the ground up, so I understand e-commerce from every angle, not just one task.
Here's what I've actually done:
Generated over $1.35M USD in total Shopee sales across 10 years
Built a 4.7-star store with 274,700+ reviews and 252,300+ followers
Handled-----------+ orders per day during peak campaigns (11.11, 12.12) without SLA breaches
Sourced products directly from China (Alibaba, Taobao, 1688), managing $650,000+ in procurement across 62 suppliers and 507 transactions
Maintained 96% seller rating, 97% on-time shipping, and Preferred Seller status on Lazada
What I can help you with:
Product sourcing and supplier negotiation
Product listing creation and optimization (SEO, keywords, images, pricing)
Inventory management and order fulfillment
Customer service (inquiries, returns, refunds, disputes)
Paid ads (Shopee Ads, Lazada Ads, Facebook Ads)
Sales reporting, P&L analysis, and data-driven decisions
Tools I use: BigSeller, PowerSell, XMHelper, Helium 10, Canva, Meta Business Suite, Google Sheets, and AI tools like ChatGPT and Claude for listing copy.
I'm a fast learner, I work independently with minimal supervision, and I'm comfortable with EST hours. I'm also currently building my Shopify and Amazon Seller Central skills through hands-on practice and certification.
If you need someone who knows how to actually run and grow a store, not just upload products, I'd love to help. Let's talk about your business and where you need support.
