Software Deployment & Escalation Expert | SQL, WordPress & Magento
I am a proactive technical problem-solver with a strong background in software deployment, customer onboarding, and high-level escalations. I thrive in roles where I can troubleshoot complex database issues, educate business owners, and improve internal system workflows.
Core Competencies & Services:
Customer Onboarding: Training business owners and managers on new software platforms.
Technical Escalations: Resolving post-launch tickets and complex software errors for live customers.
Process Mapping: Adapting and migrating clients' old software workflows to fit seamlessly into new solutions.
Data Management: Creating, editing, and managing custom SQL reports.
Documentation: Investigating error messages and writing comprehensive SOPs and KB articles for resolutions.
CMS Platforms: Dedicated team specialist for Magento and WordPress.
If you need a highly adaptable tech specialist who can handle back-end databases, front-end client training, and everything in between, I would love to hear from you. Send me a message so we can discuss your current technical needs!
