WORK EXPERIENCE
E-Commerce Specialist | Self-Employed Amazon FBA Seller
January-----------
+ Conducted product research using tools like Jungle Scout and Helium 10 to identify high-potential niches and products.
+ Managed supply chain from sourcing (Alibaba, domestic suppliers) to inventory shipment to Amazon fulfillment centers.
+ Created optimized product listings with keyword-rich content and high-converting images, improving organic rankings.
+ Executed PPC ad campaigns within Amazon Seller Central, reducing ACoS by 25% while increasing conversions.
+ Handled customer service, returns, and feedback to maintain a 4.8-star seller rating.
+ Used data analytics to forecast demand, manage restocks, and minimize storage fees.
E-Commerce Arbitrage Specialist | Self-Employed | eBay to Amazon Online Arbitrage
February-----------
+ Built a profitable online arbitrage business by identifying underpriced products on eBay and reselling them on Amazon via FBA.
+ Conducted daily product sourcing using software tools like Keepa, Tactical Arbitrage, and SellerAmp to analyze ROI and sales velocity.
+ Monitored price trends, BSR (Best Seller Rank), and competition levels to make informed purchasing decisions.
+ Managed end-to-end logistics: purchased products on eBay, quality-checked upon receipt, labeled and prepped for shipment to Amazon FBA warehouses.
+ Maintained detailed inventory records and used spreadsheets to track profit margins, shipping costs, and seller fees.
+ Developed and optimized product listings on Amazon to improve visibility and increase conversion rates.
Etsy Shop Management | Self-Employed
January 2023
+ Founded and managed a mockup designed Tshirt Etsy shop, growing it to over 1,200 sales and maintaining a 5-star average rating.
+ Handled all aspects of operations including product design, listing creation, pricing strategy, and inventory control.
+ Optimized listings using Etsy SEO strategies and keyword research tools
+ Managed customer service and conflict resolution, maintaining a 98% customer satisfaction rate.
eBay Store Management | Self-Employed
April 2020 – 2023
+ Managed all aspects of a top-rated eBay store with 1,500+ transactions and 99.8% positive feedback.
+ Conducted product sourcing, pricing strategy, and inventory management to maintain profitability and sales volume.
+ Created and optimized product listings with SEO-rich titles, descriptions, and high-quality photos.
+ Handled customer service inquiries, returns, and ensured consistent buyer satisfaction and repeat business.
+ Oversaw order fulfillment and logistics, including shipping coordination and supplier relationships.
+ Implemented promotional campaigns using eBay Promotions Manager, boosting monthly revenue
+ Maintained compliance with eBay’s seller policies and performance metrics.
General Virtual Assistant | Self-Employed | Remote
April 2022 –
+ Provided virtual administrative support to small business owners, and e-commerce sellers across various industries.
+ Managed daily email correspondence, calendar scheduling, and appointment setting using Gmail and Google Calendar.
+ Created and maintained spreadsheets for inventory tracking, data entry, and task management using Google Sheets and Excel.
+ Handled customer service inquiries via email, chat, and social media, ensuring timely and professional communication.
+ Conducted online research for market trends, competitor analysis, and product sourcing.
+ Created social media graphics and scheduled content using Canva and tools like Buffer and Facebook Creator Studio.
+ Assisted in managing e-commerce platforms (Amazon, Etsy, eBay) including order processing, product listings, and basic SEO.
+ Utilized Trello and Asana for task tracking, Slack and Zoom for communication, and Google Drive for file organization and collaboration.
+ Maintained confidentiality and handled sensitive client information with professionalism and discretion.
Graphic Designer| Self-Employed | Remote
January 2021
+ Designed custom logos for businesses, events, and personal brands, focusing on clean, memorable visual identity.
+ Created eye-catching T-shirt designs for online stores, events, and local clothing brands using Adobe Illustrator and Photoshop.
+ Developed house and landscape paint design concepts through digital mockups, helping clients visualize exterior and interior color schemes.
+ Provided high-quality photo editing services, including background removal, color correction, and retouching for e-commerce, portraits, and events.
+ Designed promotional materials such as banners, ads, tarpaulins, and flyers for events, businesses, and marketing campaigns.
+ Executed advanced photo manipulation projects, transforming and altering images based on client concepts or creative briefs.
+ Created wedding-related designs, including elegant invitations, save-the-dates, seating charts, and custom signs, maintaining thematic consistency.
+ Collaborated with clients to understand their brand vision, provided multiple design concepts, and refined drafts based on feedback.
+ Proficient in design tools such as Adobe Photoshop, Illustrator, Canva.
+ Delivered projects on time and in multiple formats suitable for both print and digital use.
