I have over 7 years customer service background which equipped me in better understanding my clients/customers needs. Recently, I become interested with e-commerce and started attending some training about Facebook Ads, how to sell through online platforms (like Lazada and Shopify), and POD (Print-on-Demand).
Here are the tools I have used in my past experiences:
- Microsoft Word, Excel, PowerPoint, and Outlook
- Gmail, Google Drive, Google Calendar, Google Sheets, and Google Docs
- Softphones like WPA and Avaya
- SAP, CRM, OSvC Right Now, Salesforce
- Bigcommerce, Wordpress, Shopify
- Zendesk, Help Scout
- Asana, Trello
- Yotpo
- HootSuite
- Google AdWords
- Canva
- Linkedin Recruiter
I also gained knowledge of the following skills:
- Social media account setup
- Social media management (Pinterest, Facebook, Instagram, Twitter, and LinkedIn
- Blog content creation (using WordPress)
- Email signature creation (via WiseStamp)
- Simple keyword search
- Meta description writing
- Boolean search
I enjoy learning new things, sharing my knowledge to others and be able to provide value to my clients.
