Resourceful and adaptable Customer Support Specialist with over 2 years of professional experience in live chat, customer care, and data handling, complemented by hands-on involvement in a family business and freelance creative work. Known for delivering fast, empathetic service with strong problem-solving and communication skills. Skilled in CRM tools, Google Workspace, and Excel, with proven success in training new tea-----------mbers and improving customer satisfaction. During a recent career break, balanced caregiving with business support and freelance video editing, further strengthening time management and digital skills. Now seeking to rejoin the workforce with a well-rounded skill set, a proactive mindset, and a strong dedication to quality service.