I bring 16 years of experience, including five years of team management and ITIL certification. My expertise spans People management, Project Management, Digital Marketing, and Operations management. I also possess a strong foundation in IT, Client management, and Digital Marketing. My goal is to drive the company's success, foster growth while staying up to date with the latest technologies.
I am passionate about contributing to the life of others. I am determined to create a dent in my field of expertise in terms of selfless service and result-oriented outputs. I value my company and co-workers and always have a win-win attitude toward them. I enjoy collaborative work, but still can efficiently work on my own and I always find ways to solve problems.
Some of my skill set are below:
• Management: Operations management, People management, Team management.
• Tech Support, Customer service, Email/Chat Support.
• Digital Marketing: Social Media Marketing, Facebook Ads Advertising, Tiktok, etc.
• Web design: Wordpress, WooCommerce, Shopify, etc.
I can CREATE open and clear communication with clients (including via e-mail, phone, live chat, and in-person way of communication). I am ATTENTIVE to details and deliver accurate output in a timely manner. I am always READY to serve clients with a smiling face, positive attitude, and emphatic listening ears. I am EXCELLENT at handling client concerns and issues to create a high level of customer satisfaction and deliver desired results in a timely manner.
The idea is simple – that is, to unload your day-to-day tasks of doing your business, so that you can focus on the more important things: making PROFIT, time for creative thinking, and achieving that elusive work-life balance.
