Operations professional with experience in team coordination, process improvement, and system support within e-commerce and education management. Skilled in managing daily business functions, supporting customer needs, and collaborating with cross-functional teams to ensure smooth operations. Experienced in streamlining processes, improving workflows, and supporting QA and UAT efforts to enhance system efficiency, including tools like ServiceNow. Open to either part-time or full-time opportunities where I can contribute to operational excellence and business growth.
