I'm Virtual Assistant with strong customer service experience and a background in medical billing and insurance verification. Comfortable handling administrative tasks, communicating with clients, and keeping records organized. Tech-savvy, dependable, and can also support basic bookkeeping tasks when needed.
What I do.
Medical Billing & Healthcare Support
Helping with insurance verification and eligibility checks, process prior authorizations, and make sure patient records stay accurate and updated. I also help with billing questions and any related tasks to keep it organized and is running smoothly.
Customer Service
Comfortable handling both inbound and outbound calls, replying to emails and live chats, and assisting customers in a calm and friendly way. I am at my best to resolve concerns quickly, escalate issues when needed, keep detailed notes in CRM or ticket systems, and support simple tasks and follow-ups.
Virtual Assistance & Administrative Tasks
Provide dependable administrative support such as data entry, updating data, managing emails and calendars, organizing digital files, preparing documents, doing online research, and creating basic reports when needed.
Basic Bookkeeping
I help track invoices and expenses, update spreadsheets, and record simple financial transactions to keep records clear and easy to review.
Verified
