Virtual Assistant |IT Helpdesk Support |Short Term Rental VA

-- Short-Term Rental
Management (STR VA)
Guest
communication and booking management (Airbnb, -----------)
Coordinating
cleaners, handling reviews, and disputing claims
Ensuring
smooth day-to-day operations for hosts and guests
I also bring call center and sales experience, giving me
strong communication skills and the ability to handle fast-paced environments.
Available for full-time or
part-time remote roles starting immediately.
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I’m ----------- “Jack” -----------, an IT Helpdesk Specialist and Virtual Assistant
from the Philippines with over 5 years of professional experience supporting
businesses in both the tech and short-term rental industries.


---- IT Helpdesk &
Systems Administration
Google
Workspace & Microsoft 365: user management, email troubleshooting,
permissions, and calendar optimization
Ticketing
systems (Zendesk, Freshdesk, Zoho Desk): managing support requests and
ensuring fast resolution
SaaS
& Remote Support: troubleshooting cloud apps, VPN setup, and device
assistance (Windows/Mac)
---- Automation &
Workflow Optimization
Zapier
/ Make (Integromat): automating routine tasks such as notifications,
reporting, and guest data management
Process
improvement to help businesses save time and reduce manual work
-----Website &
Platform Support
WordPress:
site updates, plugin troubleshooting, backups, and basic security
Moodle/LMS
administration: managing content, supporting online learning environments

I combine my IT expertise with virtual assistant skills to deliver reliable,
adaptable, and guest/customer-focused support.Email:
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