I’m an E-commerce Operations Specialist with hands-on experience across Amazon, TikTok Shop and Shopify. I handle everything from customer service to tracking orders, resolving feedback, managing returns, and monitoring account performance. I also assist with social media tasks, including replying to DMs, managing reviews, and following up with customers to protect and strengthen your brand reputation. Organized, responsive, and proactive. I make sure operations run smoothly while helping you stay connected to your customers. My goal is to take the day-to-day off your plate so you can focus on growth.
