I bring extensive work experience from Microsoft, Dell, and Five9 Inc. that enhances my comprehensive background in customer and technical support. I have competencies in advanced troubleshooting for hardware and software, network configuration and maintenance, and web design. Moreover, I have foundational skills in graphic design and video editing, including Adobe Photoshop, CorelDRAW, Final Cut Pro, and Macromedia Suite.Alongside a colleague, I co-founded and managed a small technology-oriented startup, which developed my skills in operations management, human resources, and other management functions. These efforts strengthened my leadership, organizational, and problem-solving skills in order to sustain the business.Given my advanced technical capabilities, industry background, and strong work ethics, I believe I can contribute and add enduring value to any organization I become part of.
