With more than six years of experience at Airbnb where I worked as a Resolutions 2 and DMHS Team Leader/Supervisor, and my current role as a Virtual Assistant in the STR industry since April 2024, I have developed strong expertise in property management and guest relations.
My experience includes:
-Assisting guests via Guesty, Hospitable, RingCentral, Shadow Agent, OpenPhone, Avochato, Email, and various OTA platforms-Coordinating cleaning and maintenance schedules through Guesty Task, Asana, Email, WhatsApp, and Slack-Ensuring a seamless pre-, ongoing, and post-reservation experience-Managing administrative tasks such as inventory checks, listing optimization, CCTV monitoring, and more
My goal is to streamline operations and alleviate your workload so you can focus on growing your business with peace of mind. I would love the opportunity to discuss how my skills can benefit your team. Let’s connect—I’m just one click away!
