I am a versatile Virtual Assistant and Customer Service professional with experience in administrative support, guest relations, booking management, and bookkeeping. I manage Airbnb, -----------, and direct reservations, respond to customer inquiries, resolve concerns, coordinate with property managers and maintenance teams, prepare invoices, and maintain accurate records. I also handle data entry, reporting, file organization, and various administrative tasks. With a strong background in teaching and customer service, I am highly organized, detail-oriented, adaptable, and skilled at multitasking. I am comfortable using various digital tools and platforms and can quickly learn new systems while consistently providing reliable, professional, and efficient support.