I have well-developed written and oral communication skills that can be very useful in carrying out the duties for your company. I have demonstrated excellent people skills in addition to strong writing and analytical skills. I believe my education, skills and experiences fit your requirements and I am confident my skills would be an asset to your company. I am an experienced call center agent, my current duties involved handling and resolving customer complaints and it improved my leadership skills, communication skills and ability to work in a team environment.