If you're looking for someone who can own your GoHighLevel system from implementation and optimization to troubleshooting and continuous improvement, I’d love to help.
I specialize in GoHighLevel CRM implementation, workflow automation, technical troubleshooting, and AI-powered customer engagement. Rather than simply building workflows, I focus on creating stable, scalable systems that support sales, operations, and customer success.
Over the past 5+ years, I've worked across technical operations, CRM implementation, project management, and business process improvement. Most recently, I've supported operations across 102 GoHighLevel client sub-accounts, resolved 1,000+ CRM and technical support issues, and completed 60+ A2P 10DLC registrations to help businesses maintain reliable communication systems.
Here's what I can help you with:
GoHighLevel CRM
- CRM implementation and account setup
- Workflow and automation design
- Pipeline and opportunity management
- Lead nurturing and follow-up optimization
- CRM cleanup and process improvement
Technical Operations
- Phone system configuration
-
Email services and deliverability
- A2P 10DLC registration and compliance
- Third-party integrations
- CRM troubleshooting and issue resolution
AI & Automation
-
Closebot.ai chatbot optimization
- Prompt engineering
- Conversation flow design
- Response logic refinement
- Quality assurance and testing
Systems & Operations
- SOP creation
- Internal ticketing systems
- Documentation
- Process optimization
- Operational workflows
Recent Projects:
- Designed and implemented an internal customer support ticketing system inside GoHighLevel to centralize client history, account specifications, and recurring support issues.
- Optimized AI chatbot conversations by refining prompts, business objectives, response logic, and conversation flows using
Closebot.ai.
- Configured and optimized GoHighLevel environments for over 100 client organizations, including workflows, automations, phone systems,
email services, user permissions, and communication settings.
I approach GoHighLevel as a business-critical platform rather than just a CRM. My goal is to build systems that are reliable, scalable, and easy for teams to maintain as the business grows.
Verified
