Customer service team leader / duty manager for a decade. Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable. Self-starter, sense of urgency, and works well under pressure. With good time management skills and critical thinking analysis. I can certainly tell that I am the one you are looking for. Service-minded. Relentlessly high standard. I deliver customer support like how I expect to receive it and that is with no less than EXCELLENCE.