- Currently working as an LTL Dispatch Manager
- A Former Customer Service Representative, Content writer, and Virtual Assistant
- Contributed to several organizations as a Researcher and Content Writer.
- Recognized as a Top Performer in Customer Service for several consecutive months.
- Specializes in Sales Operations, Logistics, and Social Customer Service.
SKILLS SUMMARY:
-Logistics
-3PL (Shipping and Management)
-TMS
-Customer Service
-Sales Operation
-Order Processing
-Inbound/Outbound Calls
-Chat Support
-Email Handling/Management
-Billing and Invoicing
-Track and Trace Shipments
-Data Management
-Data Entry
-Content Writing
-Ghost Writing
-Writing Social Media Post
-Basic graphic design
-Basic Video editing-Research and Report Writing
-SAP Business One
-Social Customer Service
