I am looking for freelance work for a career change.
I've been in the BPO industry since 2010. I worked with several companies like Sitel, Aegis People Support, Atos and Teleperformance in which specializing in Customer Service and IT support.
As a Customer Service Representative, I’ve learned how to enter client/customers information quickly and accurately by adhering to standards and guidelines. Managing, being organized and able to multitask helped me achieve my goals and performance target in a precise and timely manner. I am also proficient in MS office Suite, email handling and web search.
I can easily understand new concepts and ideas and acquire knowledge about different services quickly. I also have the ability to handle stress using excellent interpersonal-communication skills.
